01
Make everyone safe
Move out of traffic. Call 911 if anyone is hurt. Photograph the scene when it is safe — vehicles, plates, and damage.
Claims
When something happens, call the same number.
We opened the policy. We will walk the claim — hail, a fender, a fire, or a night you would rather forget.
02
Call the agency
During office hours, start with us. We open the claim with the carrier, tell you what they will ask, and stay on it.
03
After hours
If the office is closed, report through the number on your ID card so the claim is dated, then call us the next business morning.
04
We stay on the file
Estimates, rental cars, and adjuster questions should not bounce you between voicemails. That is why you have a local agent.